Terms & Conditions
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These Terms and Conditions govern the use of our services, including virtual surgical planning, surgical guide design, 3D modelling, and research-related support. By engaging our services, you agree to these terms in full.
Scope of Services
We provide technical services, including:
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Virtual surgical planning
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Custom surgical guide design
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3D anatomical modelling and prototyping
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Research and development support
All services are provided as design file, 3D models or technical support tools only.
No Medical Advice
We do not provide medical advice, diagnosis, or treatment.
All services are intended to support qualified professionals. Any clinical decisions, surgical planning approval, and patient treatment remain solely the responsibility of the licensed medical professional.
Client Responsibilities
The client, including any surgeon, researcher, or institution, is solely responsible for:
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Reviewing and approving all designs, models, and outputs prior to use
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Ensuring accuracy and suitability for the intended clinical or research application
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Obtaining all required patient consents, ethical approvals, and regulatory clearances
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Complying with all applicable laws, regulations, and institutional policies
Data Compliance
The client confirms that:
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All data provided has been obtained legally and ethically
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All necessary permissions and consents have been secured
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Any patient data is properly de-identified where required
We are not responsible for verifying the legality or origin of the provided data.
Intellectual Property
All designs, models, and deliverables remain our intellectual property unless otherwise agreed in writing.
The client is granted a non-exclusive, limited license to use the deliverables for the intended project or case.
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Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for any clinical outcomes, surgical results, or patient-related consequences
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We are not responsible for how designs, guides, or models are used in practice
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All final responsibility rests with the approving medical professional or researcher
Our total liability, if any, is limited to the fees paid for the specific service.
No Warranty
All services and deliverables are provided “as is” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose.
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Indemnification
The client agrees to indemnify and hold us harmless from any claims, damages, or liabilities arising from:
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Use of our services or deliverables
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Clinical application or surgical use
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Breach of these Terms
Confidentiality
We will treat all client data and project information as confidential and will not disclose it without consent, except where required by law.
Payment Terms
Payment terms, fees, and delivery timelines will be agreed upon prior to project initiation. Failure to meet payment obligations may result in suspension of services.
Termination
We reserve the right to refuse or terminate services at our discretion, particularly in cases of:
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Non-compliance with applicable laws or ethical standards
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Misuse of services or deliverables
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Jurisdiction].
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Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any updates.